Shipping policy

Shipping Policy

Last updated: June 2026

WHYSHIFT orders are processed with care and shipped with tracking where available. We fulfill through multiple third-party logistics partners and warehouses.

Processing Times

Most eligible in-stock orders are picked, packed, and handed to carriers quickly — often the same business day they are placed. Limited drops, private releases, made-to-order pieces, preorder items, and high-volume drop periods may require additional processing time.

Order Cancellations

Because fulfillment moves fast across our warehouse network, we usually cannot cancel an order once it has been submitted for processing.

During weekends or slower processing windows, a cancellation may sometimes be possible if you contact hello@whyshift.com immediately with your order number before the order ships.

Once tracking is created or the order has shipped, cancellation is not available.

Delivery Estimates

Delivery estimates shown at checkout or on product pages are estimates only. Carrier delays, customs, weather, destination handling, and local delivery conditions may affect final delivery timing.

Split Shipments

Orders containing multiple product types or items fulfilled from different warehouses may ship separately.

International Shipping, Duties & Taxes

International orders may be subject to duties, taxes, customs fees, import charges, or carrier handling fees. These charges are the responsibility of the customer unless stated otherwise at checkout.

Incorrect Addresses

Customers are responsible for entering a complete and accurate shipping address. WHYSHIFT is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete addresses. Address changes may not be possible once processing begins.

Lost Or Delayed Packages

Once an order is handed to the carrier, delivery timing is controlled by the carrier. If tracking shows an unusual delay, contact us and we will help investigate.