Cancellations & Subscriptions

Last updated: June 2026

Order Cancellations

WHYSHIFT uses multiple third-party fulfillment partners and warehouses. In-stock orders are often processed and shipped the same business day they are placed.

Because fulfillment moves quickly, we usually cannot cancel an order once it has been submitted for processing.

During weekends or slower processing windows, a cancellation may sometimes be possible if you contact hello@whyshift.com immediately with your order number before the order ships.

Once tracking is created or the order has shipped, cancellation is not available and our refund policy applies.

Subscriptions

If WHYSHIFT offers subscriptions, they renew automatically according to the plan selected unless canceled before renewal. You can manage or cancel subscriptions through your account or order confirmation links where available.

Pre-orders & Made-To-Order

Preorder and made-to-order objects ship according to the timeline stated on the product page. These pieces may take longer to ship. The wait is part of the ritual.

See our Refund policy for returns and refunds.